Returns & Exchanges
At MADMIA, we want you to love your colorful socks and accessories as much as we do, so if you are not 100% satisfied, you can return your items within 30 days of purchase. Please ensure all items are in their original, unworn condition with tags attached to be eligible for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to return and choose between a refund or store credit.
- 2.Pack Your Items
Carefully place the unworn items in their original packaging, ensuring all MADMIA tags and labels are intact to prevent damage during transit.
- 3.Ship the Package
Print your generated return shipping label, attach it to the outside of your parcel, and drop it off at your nearest authorized postal service location.
- 4.Quality Check and Refund
Once our warehouse team receives and inspects your return, we will process your refund or exchange within 5-7 business days.
